These General Terms and Conditions (we'll call them GTC) are here to clearly explain all the rights and responsibilities for you, the User, when you use our “Basic”, “Pro”, and “Agency” services (which we'll just call Services). These Services are offered through the “Infinite∞Ad” website (you can find it at https://infinite.ad, and we'll refer to it as the website) by Infinite AD Limited Liability Company (our registered office is at 1026 Budapest, Pasaréti út 122-124., Company registration number: 01-09-412791, Tax number: 32222632-2-42 – we'll call ourselves the Service Provider). This document also covers the general rules and how to use our website's services.
You can use the website and our Service once you've registered, but only if you agree to these GTC and stick to their rules.
When you sign up on our website, you're automatically agreeing to all the contract terms in these GTC. You're saying you're cool with all the rules and that you understand they apply to you. If you don't accept these GTC when you register, and you don't confirm you've read and agreed to our Data Privacy Notice, then you won't be able to use the website or get to our Services.
The contract you make with us (the Service Provider) on the website, by accepting these GTC and ordering or buying any Services, will be in Hungarian. This contract is made electronically, but it's seen as a non-written agreement. We'll register and store all its details digitally, so you can always check it out later.
We (the Service Provider) want to let you know that we don't adhere to any specific codes of conduct.
Here's our (the Service Provider's) info:
Infinite AD Limited Liability Company
Registered office/mailing address: 1025 Budapest, Pasaréti út 122-124.,
Company registration number: 01-09-412791, Tax number: 32222632-2-42
Email address: hello@infinite.ad
Here's the info for our website's hosting provider:
Name: DigitalOcean, LLC
Headquarters: 101 Avenue of the Americas, 10th Floor New York 10013 UNITED STATES
Contact: +1 888 890 6714 noc@digitalocean.com
Website: digitalocean.com
Our website plays nice with all popular browsers and operating systems. All communication on the site is done using HTTPS, so it's encrypted and secure. We've made sure the website is pretty safe, and using it shouldn't cause any problems for you. Still, we suggest you take these steps: use software that protects against viruses and spyware, and always install those security updates your operating system offers. When you buy something on our website, it means you get that internet technology has its quirks and can sometimes have errors.
These GTC apply to all legal stuff and services you get through our website from us (the Service Provider).
These GTC cover transactions between us (the Service Provider) and you (the User) that take place in Hungary. Hungarian law is what guides our legal relationship.
These GTC completely and automatically lay out all the terms for the legal relationship between us (the Service Provider) and you (the User).
These GTC start working on the day they're published. For you, they become a must-follow when you accept them during registration. If we (the Service Provider) decide to pull or change the GTC, the parts we change will stop being valid.
We (the Service Provider) always put the latest GTC text on our website and make sure you can get to it whenever you need. We also make sure you can easily download the GTC from the website.
If we (the Service Provider) make changes to the GTC, we'll put the new text on the website. We'll point out what changed and when the new rules start, right when they go into effect. We'll make sure the changes are super clear – even in one easy-to-read document – so you can easily tell what's new, when it started, and which rules are different. To keep using the website, you'll need to check out and agree to these GTC updates. We'll help you do this by showing a pop-up window on the website when you log in after we've made a change.
Service Provider: This is us, the company that offers you the Services.
User: This is you, whether you're a person or a company, who uses our Service based on the rules in these GTC.
Service: Our service is a tool that connects to the Meta system. It lets our partners kick off and manage ads on Meta (like Facebook and Instagram) automatically, without any manual work. You can also use AI to check, evaluate, and even create new post texts for Facebook and Instagram. You can only get our Service online by picking and paying for what we offer. Good news: you can even try out our Services for free!
Services available to Users: This means all the services we (the Service Provider) offer, which you can check out at: https://infinite.ad
You can get our Services with a monthly subscription. It's good for 1 month, meaning it runs out on the same day of the next month as when you signed up. If that specific day isn't in the next month, it'll end on the last day of that month. Your subscription will automatically renew unless you cancel it at least 5 days before it's supposed to end.
Consumer: This is a person who buys or uses our Service for their own personal stuff, not for their job, business, or any professional work, as explained in these GTC.
5.1. You can only use and order our service online after you sign up on our website, following the steps in these terms. Signing up on our website is totally free.
5.2. How to sign up: To use our services on the website, you can start signing up by clicking the “My Account” button, then hitting “Sign Up”. Next, you'll need to fill out your email, phone number, first name, last name, and your company name (if you have one). After that, just click the “Register” button, and we'll approve your registration via email, giving you access to the app.
5.3. We've made sure that throughout the whole signup process, you'll have the right tools to spot and fix any mistakes you make before you finish registering. Just a heads-up: if you don't provide all the necessary info or give us incomplete details when signing up, we might not be able to process your profile registration since we won't have the basics needed to offer you our service. So, we wouldn't be obligated to provide it.
5.4. We'll send a confirmation email to the address you gave us, letting you know your registration was successful, within 1 minute after you click the link mentioned in section 5.2, which will take you back to our website to review.
5.5. We can't be responsible if your confirmation email or any other email notifications don't reach you because you gave us a wrong email address, or if your inbox is full and can't receive new messages.
5.6. You can totally delete your registration right from your account. Just log in, pick the 'Account' option from the menu on the left, and you'll find your account details. There's a delete button at the bottom of the page you can use to remove your account.
6.1. You'll connect your Facebook profile to the Infinite∞Ad system and give our Infinite∞Ad Facebook app (we're an official tech provider for Meta, ID: 785636805762703) permission to access your Facebook pages, Instagram accounts, and ad accounts that are linked to a business account.
6.2. Next, you'll add the accounts you want to manage using Infinite∞Ad.
6.3. You'll set up the rules for how your ads start and are managed, and Infinite∞Ad will use these rules to handle your ads in Meta's advertising system.
6.4. As soon as you link your user account in the 'Connected Platforms' menu, using the 'Meta Business / Connect profile' button in the top right corner, you can start using it, and your 7-day trial period will kick off.
6.5. You can use our AI to analyze the text in your posts, and even get texts for future posts checked, or ask for new versions.
6.6. After you sign up, you can activate your registration by clicking the confirmation link we send to your email address. Then, you can log in and start using the service by clicking the “My Account” button on our website.
7.1. You can only buy our service online, right here on our website.
7.2. If you have any questions about our services, feel free to reach out to us at hello@infinite.ad, or just use the customer service chat in the bottom right corner of the page.
7.3. If you realize you made a mistake with your purchase (billing) info after you've bought something, you can let us know about the error and give us the correct details in writing within 5 business days of your purchase. Just send an email to hello@infinite.ad.
7.4. The prices for our services on the website are shown in EUR. Please note that services you can order will also have value-added tax and other public charges added.
7.5. After you provide your debit card details, we'll send you a monthly invoice, which you can find in your account and we'll also email to you.
7.6. We can change the services available on our website and their prices at any time. But don't worry, any price changes won't affect the price of services you've already purchased.
7.7. Even though we try our best, if a wrong price shows up on our website, especially if it's clearly a mistake, like “0” EUR or “1” EUR, which is way off the usual price due to a system error, we're not required to provide the service at that incorrect price. Instead, we might offer it to you at the right price, and then you can decide if you still want to buy it.
8.1. Monthly plan: You can cancel or change your service anytime right from your account.
8.2. If you cancel, you'll still have access to the service until the end of that month, and it won't renew for the next month.
8.3. If you decide to change your package and move up to a higher one, we'll charge you the difference right away, and you'll get access to those better services immediately. But if you switch to a lower package, that change will kick in with your next billing cycle.
9.1. Every new user gets a 7-day free trial to check things out.
9.2. You can use all of Infinite∞Ad's features without any limits during your trial.
9.3. Once your trial ends, if you don't cancel, your paid subscription will automatically start.
9.4. We offer a 30-day money-back guarantee. If you're not happy with our service within 30 days after your first payment, just send a written request to hello@infinite.ad, and we'll refund your money. We'll process your refund within 14 days of getting your request.
10.1. You can add your billing and payment info in the 'Billing and Payment' section, which you'll find under the 'Settings' menu on your profile page.
10.2. This is where you can pick the service package you want (Basic, Pro, or Agency). You can also decide if you'd like our managed account service. Just so you know, the managed account service is only available with our Basic and Pro packages.
10.3. Your first payment will automatically happen using the bank card details you've given us, right after your trial period ends. If you haven't provided valid bank card details by then, your service won't continue into the paid period. If that happens, your account will become inactive, but don't worry, we'll keep your data safe for 30 days. During this time, you can reactivate your account by simply adding your payment info.
10.4. We use Stripe to handle all payments. Just so you know, Stripe manages your payment data according to their own privacy policy.
11.1. After each successful payment, we'll send you an electronic invoice.
11.2. We use the Billingo system to create your electronic invoices.
11.3. You can find your invoice in your account under the 'Payment History' section in the 'Settings' menu. We'll also email it to the address you gave us.
12.1. If you have any complaints while buying or using our service, you're welcome to let us know.
12.2. You can send us your complaints by email to hello@infinite.ad or by mail to the address listed above. Once we get your written complaint, we'll look into it right away, and definitely within 30 days. We'll then let you know what we found. If we can't resolve it the way you hoped, we'll also tell you about your options for further action.
13.1. By using our service, you agree to our General Terms and Conditions (GTC) and all the info on our website. You promise to follow these rules when using the website, buying packages, and using our service, and to meet your contractual obligations just like anyone would expect in this kind of situation.
13.2. We want to be clear: Infinite∞Ad is a tool, and it's up to you to use it properly. We're not responsible for the content, how well your ads perform, or any outcomes from the ads you create using our service. You're fully responsible for everything you display through the service, like your ad text, images, and other stuff. We don't take responsibility for any content you upload or create.
13.3. We can't be held responsible for any money you might gain or lose by using our service. It's up to you to use the service wisely and in a way that helps you reach your business goals.
13.4. We always do our best to keep our service running smoothly and without errors. However, we can't guarantee that it will always work perfectly without any interruptions or glitches. We're not responsible for any damages or lost profits that might happen because of technical problems or service outages.
13.5. We promise not to use any data from social media accounts or other linked client accounts that agencies integrate into our system, beyond what's absolutely necessary to provide our service. We won't contact these clients with direct business offers, nor will we use their info for our own marketing or sales. For accounts managed by agencies, we're committed to not trying to get their clients' business directly and will always keep their data confidential.
14.1. The “Infinite∞Ad system” is protected under copyright law. The Service Provider is either the copyright holder or authorized user of all content presented during the provision of services available through the website.
14.2. Use of the website content is only possible with the prior written consent of the Service Provider.
15.1. The Service Provider handles the User’s personal data in accordance with the provisions of the Data Privacy Notice.
15.2. The Data Privacy Notice is available on the website and the User is required to accept it during registration.
15.3. The Service Provider declares that it handles the User’s personal data in accordance with the provisions of the GDPR and Act CXII of 2011 on the Right of Informational Self-Determination and Freedom of Information.
16.1. If the Service Provider rejects the consumer’s complaint, the consumer may apply to the Conciliation Board competent for their place of residence or stay: the condition for initiating the conciliation board procedure is that the consumer tries to resolve the disputed matter directly with the Service Provider.
16.2. Conciliation Board of jurisdiction according to the Service Provider’s registered office:
Budapest Conciliation Board
Address: 1016 Budapest, Krisztina Blvd. 99. 3rd floor, room 310.
Mailing address: 1253 Budapest, P.O. Box: 10.
Email: bekelteto.testulet@bkik.hu
Fax: 06 (1) 488 21 86
Phone: 06 (1) 488 21 31
16.3. Contact information for each regionally competent Conciliation Board:
16.4. The conciliation board procedure is initiated upon the consumer’s request. The request must be submitted in writing to the chairman of the conciliation board.
16.5. The User may also contact the European Online Dispute Resolution Forum to handle their complaint against the Service Provider. The European Online Dispute Resolution Platform (ODR) is accessible at the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=HU
16.6. The User is entitled to enforce their claim arising from the consumer dispute before the court in civil proceedings as per the provisions of Act V of 2013 on the Civil Code and Act CXXX of 2016 on Civil Procedure.
16.7. Consumers are entitled to submit a complaint to the consumer protection authority competent for their residence. After evaluating the complaint, the authority decides on conducting the consumer protection procedure. The consumer protection authority’s contact information can be found on http://www.kormanyhivatal.hu/hu.
17.1. In matters not regulated by the present GTC, the provisions of Act V of 2013 on the Civil Code, Act CVIII of 2001 on certain issues of electronic commerce services, and the information society services, as well as the provisions of Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses, are applicable.
This GTC is valid from September 16, 2023, until withdrawal.
Last modification on November 15, 2024.
