General Terms and Conditions

Table of Contents for the Terms and Conditions 📖

These General Terms and Conditions (or "Terms") are all about setting the rules for you, the User, when you use our "Basic," "Pro," and "Agency" services (our "Services") on the Infinite∞Ad website (https://infinite.ad, also known as the "website" or "site"). We, Infinite AD Korlátolt Felelősségű Társaság (our registered office is at 1026 Budapest, Pasaréti út 122-124., Company registration number: 01-09-412791, Tax number: 32222632-2-42, and we're the "Service Provider"), want to make sure you know your rights and responsibilities, and how our website's services work.

1. General Provisions

1.1. Once you've registered, you can use our website and Service, but only if you agree to these Terms and Conditions and follow their rules.

1.2. When you register on our website, you're agreeing to all the terms and conditions outlined here, and you're saying you'll follow them. If you don't agree to these Terms and Conditions during registration, or if you don't confirm that you've read and understood our Data Management Information, then you won't be able to use the website or our Service.

1.3. When you (the User) accept these Terms and Conditions and order or buy any of our Services on the website, the agreement between you and the Service Provider will be in Hungarian. This agreement is made electronically, but it's not a written document. The Service Provider will keep an electronic record and archive of it, so you can always access and find it later if you need to.

The Service Provider wants to let you know that we don't follow any specific code of conduct.

Here's our (the Service Provider's) info:
Infinite AD Korlátolt Felelősségű Társaság
Registered office/Mailing address: 1025 Budapest, Pasaréti út 122-124.,
Company registration number: 01-09-412791, Tax number: 32222632-2-42
Email: hello@infinite.ad

Website Hosting Provider Name and Contact Info:
Name: DigitalOcean, LLC
Address: 101 Avenue of the Americas, 10th Floor New York 10013 UNITED STATES
Contact: +1 888 890 6714 noc@digitalocean.com
Website: digitalocean.com

1.4. Our website plays nice with all common browsers and operating systems. All communication on the site is encrypted using HTTPS, so it's secure. While our website's security is good and generally safe to use, we still recommend you take some common-sense precautions: make sure you have antivirus and anti-spyware software, and always install security updates for your operating system. By buying anything on our website, you're also acknowledging that you understand and accept the usual limitations and potential issues that come with internet technology.

2. Scope of These Terms and Conditions

2.1. These Terms and Conditions apply to all legal dealings and services that happen through our website and that the Service Provider offers to you (the User) via the site.

2.2. These Terms and Conditions apply to any legal agreements made between the Service Provider and you (the User) within Hungary. Hungarian law will be used to govern the relationship between both parties.

2.3. These Terms and Conditions automatically cover all the rules for the relationship between the Service Provider and the User.

2.4. These Terms and Conditions become effective on the day they're published. For you (the User), they become binding as soon as you accept them during registration. These Terms and Conditions will no longer be valid if the Service Provider withdraws or changes them, specifically concerning the updated parts.

3. Changing and Publishing These Terms and Conditions

3.1. We'll always post the current version of our Terms of Service on the website and make sure you can easily access them. We also make sure you can easily download the Terms of Service from our website.

3.2. When we update our Terms of Service, we'll post the new version on the website no later than when the changes take effect. We'll make sure to highlight what's new and when it starts. We'll also present the changes clearly (maybe even in one consolidated document) so you can easily see what's different, when it's effective, and which sections are affected. To keep using the website, you'll need to review and accept these updates. We'll make this simple by showing you a pop-up on the website the first time you log in after an update.

4. Definitions

4.1. The Provider: That's us, the ones who offer you the Services.

4.2. The User: That's you, whether you're an individual or a company, using our Service based on these Terms of Service.

4.3. The Service: This is a tool that connects to Meta's system. It lets our partners launch and manage ads on Meta without any manual work, all through the Infinite∞Ad system. Plus, it uses AI to check out and rate your Facebook and Instagram posts, and even create new post text for you! You can only buy the Service online by picking and paying for the one we offer. And guess what? You can try out our Services for free!

4.3.1. Services Available to Users: These are the services provided by the Service Provider, which you can find at this link: https://infinite.ad

4.4. Our Services are available as monthly subscriptions. Each monthly subscription is good for one month, starting from your order date and ending on the same day of the next month. If that day doesn't exist in the next month, it'll end on the last day of that month. Also, your subscription will automatically renew unless you cancel it at least 5 days before it expires.

4.5. Consumer: This means an individual who is acting outside of their job, independent work, or business when they buy or use a Service covered by these Terms and Conditions.

5. Using the Service

5.1. You can only use or order our Service on the website electronically, after you've registered. You'll need to follow the steps we've laid out in these Terms and Conditions. And don't worry, registering on the website is completely free!

5.2. How to register: To use our Services on the website, you can start by clicking the “My Account” button, then hitting “Sign Up.” Next, you'll fill out a form with your email address, phone number, first name, last name, and company name (if you have one). After that, click the “Register” button, confirm your registration via email, and you'll be all set to log into the app!

5.3. We make sure to give you the right tools throughout the registration process so you can easily spot and fix any typos or mistakes before you finalize your registration. Just a heads-up: if you don't provide all the necessary info (or if it's incomplete) when you sign up on our website, we won't be able to set up your profile. We need that basic info to provide our Service, so we're not obligated to create a profile for you without it.

5.4. After you register, we'll send a confirmation email to the address you provided within 1 minute, letting you know your registration was successful. Once you click the link in that email (as mentioned in section 5.2), you'll be redirected back to our website to check things out.

5.5. We won't be responsible if your confirmation email or any other future email notifications don't reach you because you gave us an incorrect email address or your inbox is full.

5.6. You're free to delete your registration (account) whenever you want. Just log into your account, pick “Account” from the left-hand menu to see your account details, and you'll find a delete button at the bottom of that page to close your account.

6. How to Use the Service

6.1. You'll connect your Facebook profile to the Infinite∞Ad system. This lets the Infinite∞Ad Facebook app (which is a Meta-certified technology provider, ID: 785636805762703) access the Facebook pages, Instagram accounts, and ad accounts you manage that are linked to a business account.

6.2. After that, you'll add the accounts you want to manage using the Infinite∞Ad system.

6.3. You'll set up the rules for launching and managing ads, which Infinite∞Ad will then use to handle your ads within Meta's advertising system.

6.4. The moment you link your user account in the “Connected Platforms” menu by clicking the “Meta Business / Connect profile” button in the top right corner, you've officially started using the service, and your 7-day trial period kicks off!

6.5. You can use AI to analyze the text in your posts, check out text for content you haven't posted yet, and even ask for new variations.

6.6. After you register, you'll get a confirmation link sent to your email address. Just click that link to activate your registration. Once that's done, you can log in to use the Service by clicking the “My Account” button on our website.

7. Buying the Service

7.1. You can only buy our Service online through our website.

7.2. If you have any questions about our Services, feel free to reach out to us at hello@infinite.ad or through the customer service chat located in the bottom right corner of the page.

7.3. If you notice after a purchase that you've entered incorrect information needed for us to complete your order (like for billing), no worries! Just let us know in writing within 5 (five) business days of your purchase by sending an email to hello@infinite.ad with the correct details.

7.4. The prices for the Services offered on our website are shown in EUR. Please note that the cost of the Services you order includes VAT and any other public charges.

7.5. Once you've entered your credit card details, we'll send you a monthly invoice. You can find it in your account, and we'll also send it to you by email.

7.6. The Service Provider can change the Service, the types of Services you can buy on the website, or their prices at any time. But don't worry, if we change prices, it won't affect the price of any Service you've already bought.

7.7. If, despite our best efforts, an incorrect price shows up on our website (especially if it's clearly a mistake, like a price that's way off from the usual, accepted price, or a “0” EUR or “1” EUR price due to a system error), we're not obligated to provide the Service at that wrong price. Instead, we can offer it to you at the correct price. Once you know the right price, you can decide if you still want to go ahead with the purchase.

8. Cancelling the Service and Changing Your Service Package

8.1. Monthly subscription: You can cancel or change your subscription anytime right from your user account.

8.2. If you cancel, you'll still have access to the service until your next billing cycle, and it won't renew for the following month.

8.3. If you decide to change your plan: if you upgrade to a higher package, the price difference will be charged right away, and you'll get access to the higher-level services immediately. If you downgrade to a lower package, that change will kick in starting from your next billing cycle.

9. Trial Period and Money-Back Guarantee

9.1. Every new user gets a 7-day free trial.

9.2. During your trial, you'll have full access to all Infinite∞Ad features.

9.3. After your trial ends, if you don't cancel the service, your paid subscription will automatically start.

9.4. We've got a 30-day money-back guarantee that kicks in from your first payment after you sign up. If you're not totally happy with our service within those 30 days, just shoot us an email at hello@infinite.ad to ask for your money back. We'll get your refund processed within 14 days of getting your request.
9.5. Once that 30-day guarantee period (from point 9.4) is up, you won't be able to ask for a refund for your subscription fee. This goes for everyone, even if you're using it for your business or profession. We can't give refunds for any billing periods that have already been paid for and started (or finished), unless the law specifically says we have to.
9.6. When you start your subscription – basically, when you place your order – you're giving us the green light to begin providing the digital content and service right away, even before the usual cancellation period ends (as per Section 13 of Government Decree 45/2014 (II. 26.)). You should know that once we start providing the service, you lose your right to cancel for that specific billing period, based on Section 29 (1) a) and m) of Government Decree 45/2014 (II. 26.). (Heads up: this rule only applies to users who are considered consumers under the Civil Code.)
9.7. Your subscription fee is simply the payment for us providing the service (giving you access and making it available), as outlined in Section 6:58 of the Civil Code (Act V of 2013). If you don't cancel your subscription – even if you've upgraded to a bigger plan – by your billing cycle's renewal date, it'll automatically renew. If you forget to cancel, we're not required to refund you for any periods that have already been billed and made available.
9.8. You can cancel your subscription anytime from your user account, and it will stop at the end of your next billing period. You'll still have access to the service until the end of the period you've already paid for, but you won't be able to get a partial or full refund for any current or past billing periods.

 

10. Payment Process

10.1. You can enter your billing and payment info on your profile page, under the 'Billing and Payment' sub-menu in 'Settings'.

10.2. Here, you can pick your preferred service package (Basic, Pro, Agency) and decide if you want to use our managed account service. Just so you know, the managed account service is only available with the Basic and Pro packages.

10.3. Your first payment will automatically happen after your trial period ends, using the credit card info you provided. If you don't give us valid credit card details by the end of your trial, you won't be able to keep using the Service during the paid period. In that case, your account will become inactive, but we'll save your data for the next 30 days. You can reactivate your account by adding your payment details during this time.

10.4. Payments are processed through Stripe. Please note that Stripe handles your payment information according to their own privacy policy.

11. Billing

11.1. We'll send you an electronic invoice after every successful payment.

11.2. Your electronic invoice will be issued through the Billingo system.

11.3. You can find your invoice in your account under 'Payment History' in the 'Settings' menu, and we'll also email it to the address you provided.

12. Handling User Complaints

12.1. If you have any complaints during your purchase or after using our service, you're welcome to submit them to us.

12.2. You can send your complaint via email to hello@infinite.ad or by mail to the address listed above. Once we receive your written complaint, we'll investigate it right away, but no later than thirty (30) days from when we get it. We'll then let you know the results of our investigation and what legal options you have if your complaint is denied.

13. Rules of Responsibility

13.1. By using our website, purchasing packages, and using our service, you agree to follow the terms of this GTC and all information published on our website. You also agree to act responsibly and fulfill your obligations as would generally be expected in such situations.

13.2. We state that the Infinite∞Ad platform is just a tool, and you're responsible for using it properly. We don't take responsibility for the content, performance, or any results of the ads you create using our Service. You are solely responsible for all content shown through the Service, including the text, images, and other parts of your ads. We're not liable for any content you upload or create.

13.3. We're not responsible for any financial losses or gains that might come from using our Service. It's up to you to use the Service wisely and in line with your business goals.

13.4. We do our best to keep the Service running smoothly and without errors, but we can't guarantee it will always be uninterrupted or completely error-free. We're not responsible for any damages or lost profits that might result from technical issues or downtime with the Service.

13.5. We promise to only use data from social media or other connected accounts of clients integrated by agencies into our system for the sole purpose of providing our service. We won't reach out to these clients with direct business or subscription offers, and we won't use this information for our own marketing or sales. For accounts integrated by agencies, we commit to not engaging in direct business acquisition and to keeping all acquired data confidential.

14. Copyrights

14.1. The 'Infinite∞Ad system' is protected by copyright. We (the Service Provider) own or are authorized to use all content displayed on the website and through the services provided.

14.2. You can only use the content on our website with our prior written permission.

15. Privacy

15.1. We handle your personal data just as described in our Privacy Notice.

15.2. You can find our Privacy Notice on the website, and you'll need to agree to it when you register.

15.3. We state that we handle your personal data according to the GDPR and Act CXII of 2011 on informational self-determination and freedom of information.

16. Conciliation Bodies and Other Legal Remedies

16.1. If we reject your complaint, you can reach out to the Conciliation Body that's relevant to your place of residence. Just a heads-up, you'll need to try to resolve the issue directly with us first before starting a procedure with them.

16.2. The Conciliation Body for our headquarters is:

Budapest Conciliation Body
Address: 1016 Budapest, Krisztina krt. 99. III. em. 310.
Mailing address: 1253 Budapest, Pf.: 10.
Email: bekelteto.testulet@bkik.hu
Fax: 06 (1) 488 21 86
Phone: 06 (1) 488 21 31

16.3. Here's how to reach other regional Conciliation Bodies:

  • Baranya County Conciliation Board
    Address: 7625 Pécs, Majorossy I. u. 36.
    Phone number: 06-72-507-154
    Email: info@baranyabekeltetes.hu
  • Bács-Kiskun County Conciliation Board
    Address: 6000 Kecskemét, Árpád krt. 4.
    Phone number: 06-76-501-500; 06-76-501-525
    Email: bekeltetes@bacsbekeltetes.hu
  • Békés County Conciliation Board
    Address: 5600 Békéscsaba, Penza ltp. 5.
    Phone number: 06-66-324-976
    Email: bekeltetes@bmkik.hu
  • Borsod-Abaúj-Zemplén County Conciliation Board
    Address: 3525 Miskolc, Szentpáli u. 1.
    Phone number: 06-46-501-091
    Email: bekeltetes@bokik.hu
  • Budapest Conciliation Board
    Address: 1016 Budapest, Krisztina krt. 99. 3rd floor, Room 310.
    Phone number: 06-1-488-2131
    Email: bekelteto.testulet@bkik.hu
  • Csongrád County Conciliation Board
    Address: 6721 Szeged, Párizsi krt. 8-12.
    Phone number: 06-62-554-250/118
    Email: bekelteto.testulet@csmkik.hu
  • Fejér County Conciliation Board
    Address: 8000 Székesfehérvár, Hosszúsétatér 4-6.
    Phone number: 06-22-510-310
    Email: bekeltetes@fmkik.hu
  • Győr-Moson-Sopron County Conciliation Board
    Address: 9021 Győr, Szent István út 10/a.
    Phone number: 06-96-520-217
    Email: bekeltetotestulet@gymskik.hu
  • Hajdú-Bihar County Conciliation Board
    Address: 4025 Debrecen, Vörösmarty u. 13-15.
    Phone number: 06-52-500-710
    Email: bekelteto@hbkik.hu
  • Heves County Conciliation Board
    Address: 3300 Eger, Faiskola út 15.
    Phone number: 06-36-416-660/105
    Email: bekeltetes@hkik.hu
  • Jász-Nagykun-Szolnok County Conciliation Board
    Address: 5000 Szolnok, Verseghy park 8. 3rd floor, Rooms 305-306.
    Phone number: 06-20/373-2570
    Email: bekeltetotestulet@iparkamaraszolnok.hu
  • Komárom-Esztergom County Conciliation Board
    Address: 2800 Tatabánya, Fő tér 36.
    Phone number: 06-34-513-010
    Email: bekeltetes@kemkik.hu
  • Nógrád County Conciliation Board
    Address: 3100 Salgótarján, Alkotmány út 9/A.
    Phone number: 06-32-520-860
    Email: nkik@nkik.hu
  • Pest County Conciliation Board
    Address: 1055 Budapest, Balassi Bálint utca 25. 4th floor, Room 2.
    Phone number: 06-1-792-7881
    Email: pmbekelteto@pmkik.hu
  • Somogy County Conciliation Board
    Address: 7400 Kaposvár, Anna u.6.
    Phone number: 06-82-501-026
    Email: skik@skik.hu
  • Szabolcs-Szatmár-Bereg County Conciliation Board
    Address: 4400 Nyíregyháza, Széchenyi u. 2.
    Phone number: 06-42-420-180
    Email: bekelteto@szabkam.hu
  • Tolna County Conciliation Board
    Address: 7100 Szekszárd, Arany J. u. 23-25. 3rd floor
    Phone number: 06-74-411-661
    Email: kamara@tmkik.hu
  • Vas County Conciliation Board
    Address: 9700 Szombathely, Rákóczi Ferenc u. 23.
    Phone number: 06-94-312-356
    Email: bea@vmkik.hu
  • Veszprém County Conciliation Board
    Address: 8200 Veszprém, Radnóti tér 1. ground floor, Room 116.
    Phone number: 06-88-814-121
    Email: info@bekeltetesveszprem.hu
  • Zala County Conciliation Board
    Address: 8900 Zalaegerszeg, Petőfi u. 24.
    Phone number: 06-92-550-513
    Email: zmbekelteto@zmkik.hu

16.4. The conciliation board starts its process when a consumer makes a request. You'll need to submit your request in writing to the board's president.

16.5. If you have a complaint against the Service Provider, you can also reach out to the European Online Dispute Resolution Forum for help. You can find the European Online Dispute Resolution (ODR) Platform right here: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=HU

16.6. You're allowed to take your consumer dispute claim to court through civil proceedings, following the rules set out in Act V of 2013 on the Civil Code and Act CXXX of 2016 on Civil Procedure.

16.7. You can also file a complaint with the consumer protection authority in your area. After checking out your complaint, the authority will decide whether to start a consumer protection procedure. You can find the contact info for the consumer protection authority on this website: http://www.kormanyhivatal.hu/hu

17. Final provisions

17.1. If something isn't covered in these Terms and Conditions, we'll refer to the rules in Act V of 2013 (the Civil Code), Act CVIII of 2001 (about e-commerce and information society services), and Government Decree 45/2014 (II. 26.) (about consumer-business contracts).

These Terms and Conditions are valid from September 16, 2023, until further notice.

Last updated October 10, 2025.