General contractual conditions
Table of contents of privacy notice 📖
The purpose of these General Terms and Conditions (hereinafter referred to as "GTC") is to fully regulate the use of the Infinite AD Korlátolt Felelősségű Társaság (Registered Office: 1157 Budapest, Zsókavár utca 2. 7. floor. door 26, Company registration number: 01-09-412791, Tax number: 32222632-2-42 (hereinafter referred to as the "Service Provider") through the "Infinite∞Ad" website (https://infinite.ad hereinafter referred to as the "Website" or "Website"), the rights and obligations of the User (hereinafter referred to as the "User"), as well as the general terms and conditions and the manner of using the services of the Website.
1. General provisions
1.1 The User may use the Website and the Service provided, after registration, subject to the terms and conditions of acceptance of these GTC.
1.2 By registering on the Website, the User accepts the terms and conditions set out in these GTC, agrees to all its provisions and acknowledges them as binding upon him/her. If the User does not accept the provisions of these GTC when registering and does not declare that he/she has read and accepted the Data Protection Notice, he/she is not entitled to use the website and thus the Service.
1.3.The language of the contract between the User and the Service Provider on the website, which is concluded by the acceptance of these GTC and the order or purchase of any of the Services by the User, is Hungarian. The contract shall be deemed to be a contract concluded electronically but not in writing, the contents of which shall be filed and archived by the Service Provider exclusively electronically, with the proviso that the contract shall be accessible and retrievable afterwards.
The Service Provider informs the User that the Service Provider is not subject to any Code of Conduct.
The Service Provider's details are as follows:
Infinite AD Korlátolt Felelősségű Társaság
Registered office/address: 1157 Budapest, Zsókavár utca 2, 7th floor, door 26,
Company registration number: 01-09-412791, Tax number: 32222632-2-42
Telephone number: +36 30 552 0870
E-mail address: hello@infinite.ad
Name and contact details of the website hosting provider:
Digital Summit Kft.
1157 Budapest, Zsókavár utca 2.
hello@digital-summit.hu
1.4 The website works with all known browser software and operating systems. The website communicates via the HTTPS protocol. Communication through the website is encrypted. The security of the website is adequate and its use does not pose any risk to its users, however the Service Provider recommends that the User takes the following precautions: use anti-virus and anti-spyware software and always install the security updates offered by the operating system used. Purchasing on the Website implies the User's awareness and acceptance of the limitations and potential for error of Internet technology.
2. Scope of the GTC
2.1 These GTC apply to all legal transactions and services that are carried out through the Website and that the Service Provider provides to the User through the Website.
2.2.The territorial scope of these GTC shall cover legal transactions between the Service Provider and the User in the territory of Hungary. The legal relationship between the Parties shall be governed by Hungarian law.
2.3 These GTC shall fully and automatically govern the terms and conditions of the legal relationship between the Service Provider and the User.
2.4 These GTC shall enter into force on the date of its publication, and shall become binding on the User upon registration, simultaneously with the acceptance of the GTC. The present GTC shall cease to be in force in the event of its withdrawal or amendment by the Service Provider in respect of the amended provisions.
3. Amendment and publication of the GTC
3.1 The Service Provider shall publish the currently valid text of the GTC on its website and ensure its continuous availability to the User. The Service Provider shall ensure that the TOS can be easily downloaded by the User from the website.
3.2 The Service Provider shall publish the text of the amended GTC on the website at the latest at the same time as the amendment enters into force, indicating the provisions affected by the amendment and the date of entry into force of the amendment. The amendment shall be published in such a way, including in a standardised form, that the User can clearly ascertain the fact of the amendment, the date of entry into force and the provisions affected by the amendment. The User shall be obliged to read and accept the amendments to the GTC in order to continue using the website, which the Service Provider shall allow electronically on the website in a pop-up window after the access to the website following the amendment.
4. Definitions used in the GTC
4.1. Service Provider: who provides the Services to the User
4.2 User: a natural person or legal entity who uses the Service in accordance with the terms and conditions set out in these GTC.
4.3.Service: the Service is a tool connected to Meta's system that enables the Connecting Partner to launch and manage ads through Infinite∞Ad's system without human intervention in Meta's system, and to review and rate Facebook and Instagram posts and generate new post text using AI. Service can only be purchased online by selecting and paying for the service advertised by the Service Provider. The Services can be tried free of charge by the User.
4.3.1. Services available to Users: means the services provided by the Service Provider available at the following link: https://infinite.ad
4.4. The Services available to Users are available in the form of a monthly subscription, the monthly subscription is valid for 1 month, the monthly period expiring on the day of the order on the day of the following month corresponding to the starting day of the month in which the subscription is to expire; if this day is missing in the month of expiry, the subscription will expire on the last day of the month, or will be automatically renewed if not cancelled by the User before the 5th day before its expiry.
4.5 Consumer: a natural person who acts outside the scope of his/her profession, self-employment or business activity in the course of purchasing the Service covered by these GTC and in the course of contracts concluded for the use of the Service.
5. Use of the Service
5.1.The use of the Service provided on the website and the ordering of the Service is possible only electronically, after registration on the website, in the ways specified in these GTC. Registration on the website is free of charge.
5.2.Method of registration: the User may register to use the Services on the Website by clicking on the "My Account" button and pressing the "Sign Up" button. After that, in the form you will be asked to provide your e-mail contact, Phone Number, First Name, Last Name, Company Name if you have one, and then click on the "Sign Up" button to confirm your registration by e-mail and enter the application.
5.3 During the entire registration process, until its completion, the Service Provider shall provide the appropriate technical means to enable the User to identify and correct data entry errors before finalizing the registration. The Service Provider draws attention to the fact that if the User fails to provide or provides incomplete data during the registration on the Website, the User's request for profile registration is not available to the Service Provider, due to the lack of basic information necessary for the provision of the Service.
5.4.The Service Provider will send a confirmation of the successful registration within 1 minute to the e-mail address provided, and after clicking on the link in section 5.2.
5.5 The Service Provider shall not be liable in the event that the confirmation or any other subsequent email notification is not received because the User has provided an inaccurate email address or the email account is full and cannot be delivered.
5.6. The User has the right to cancel the registration in his/her account. When logging in to the account, the user can access the account details by selecting Account from the left menu and then click on the delete button at the bottom of the page.
6. Use of the service
6.1 The User connects his/her Facebook profile to the Infinite∞Ad system and authorizes the Infinite∞Ad Facebook application (which is a certified technology provider in Meta's system, ID: 785636805762703) to access Facebook pages, Instagram accounts and advertising accounts managed by the User and connected to a business account.
6.2 The User then adds the accounts he/she wishes to manage in the Infinite∞Ad system.
6.3 The User shall prepare the rules for the creation and management of the advertisements, according to which Infinite∞Ad manages the advertisements in the Meta advertising system.
6.4 Once the User has added his/her account in the Connected Platforms menu, by clicking on the Meta Business / Connect profile button in the top right corner, the use of the account has started and the 7-day trial period has started.
6.5 The User has the possibility to analyse the text of his/her posts using AI, as well as to check the text of content not yet posted and request new variations.
6.6 After registration, the User can activate his/her registration by clicking on the confirmation link sent to the e-mail address provided by him/her, and then he/she can access the Service by clicking on the My Account button on the website.
7. Purchase of the service
7.1 The Service can only be purchased online via the website.
7.2 If the User has any questions regarding the Services, he/she has the right to contact the Service Provider by e-mail at hello@infinite.ad or via the customer support chat located in the bottom right corner of the page.
7.3 In the event that the User notices after the purchase that the data required for the fulfillment of the purchase by the Service Provider (billing) have been provided incorrectly, the User may notify the Service Provider in writing of the error or the correct data within 5 (five) working days after the purchase has been sent, by sending an e-mail to hello@infinite.ad.
7.4 The purchase price of the Services offered on the website is indicated in EUR. The price of the Services ordered is subject to VAT and other public charges.
7.5 After the credit card has been provided, the Service Provider will issue a monthly invoice to the User, which will be available in the User's account and will also be sent by email.
7.6 The Service Provider reserves the right to modify the scope of the Services, the Services available for purchase on the website and their prices at any time. The Service Provider declares that the price change will not adversely affect the purchase price of the Service already purchased.
7.7 If, despite all due care, the Service Provider displays an incorrect price on the website, in particular a price of "0" EUR or "1" EUR that is obviously incorrect, e.g. significantly different from the generally accepted price of the product, or a "0" EUR or "1" EUR price due to a system error, the Service Provider is not obliged to provide the Service at the incorrectly displayed price, but may offer the Service at the correct price, in the knowledge of which the User may decide to withdraw from the purchase.
8. Cancellation and change of Service package
8.1 Monthly subscription: the service can be cancelled or modified at any time within the user's account.
8.2 In the event of cancellation, the service will remain available until the turn of the month and will not be renewed the following month.
8.3 In the event of a change, if the User switches to a higher package, the difference will be charged immediately and the higher level of services will be immediately available. If the User changes to a lower package, the change will take effect from the next billing cycle.
9. Trial period and money-back guarantee
9.1 All new Users are entitled to a 7-day free trial period.
9.2 During the trial period, all Infinite∞Ad features are available without restriction.
9.3 After the expiry of the trial period, if the User does not cancel the service, the pay period will automatically start.
9.4 The Service Provider provides a 30-day money-back guarantee. If the User is not satisfied with the service within 30 days of the first payment, he/she may request a refund of the amount paid in writing to hello@infinite.ad. The refund will be made within 14 days of receipt of the request.
10. Payment process
10.1 The User can enter his/her billing and payment details on the profile page, in the Billing and payment submenu of the Settings menu.
10.2 Here the User can select the desired service package (Basic, Pro, Agency) and decide whether to use the managed account service. The managed account service is only available for Basic and Pro packages.
10.3 The first payment will be made automatically after the end of the trial period, based on the credit card details provided. If the User fails to provide valid credit card details by the end of the trial period, the Service will not be used during the payment period. In this case, the User's account will be inactive, but his/her details will be kept for the next 30 days, during which time he/she can activate his/her account by providing the payment details.
10.4 Payments are processed through the Stripe platform. The User acknowledges that his payment data will be processed by Stripe in accordance with its Privacy Policy.
11. Billing
11.1 The Service Provider shall issue an electronic invoice to the User after each successful payment.
11.2 The electronic invoice will be issued through the Billingo system.
11.3.The invoice is available in the User's account in the Payment history submenu of the Settings menu, and is also sent by e-mail to the e-mail address provided by the User.
12. Handling user complaints
12.1 If the User has any complaints during the purchase or after using the service, the User has the right to submit them to the Service Provider.
12.2 The complaint can be sent by e-mail to hello@infinite.ad or by post to the above address. Upon receipt of the written complaint, the Service Provider shall investigate the complaint without delay, but no later than within thirty (30) days from the date of receipt, and shall inform the User of the results of the investigation and of the legal remedies available to the User in case of rejection.
13. Liability rules
13.1.The User agrees to be bound by the provisions of these GTC and the information published on the website operated by the Service Provider in connection with the operation of the website and the purchase of the Packages and the use of the Service and to act in a manner that is generally expected in the given situation in order to fulfil its obligations in accordance with the contract.
13.2 The Service Provider declares that the Infinite∞Ad platform is a tool, for the proper use of which the User is responsible. The Service Provider shall not be liable for the content, performance or any consequences of the advertisements created by the User using the Service. The User is solely responsible for the content displayed on the Service, including the text, images and other elements of the advertisements. The Service Provider shall not be liable for any content uploaded or created by the User.
13.3 The Service Provider shall not be liable for any financial loss or profit arising from the use of the Service. It is the User's responsibility to use the Service in a prudent manner in accordance with his/her business objectives.
13.4 The Service Provider will make every effort to ensure the continuous and fault-free operation of the Service, but does not guarantee that the Service will always operate without interruption or error. The Service Provider shall not be liable for any damage or loss of profit resulting from technical problems or failure of the Service.
14. Copyright
14.1 The "Infinite∞Ad System" is protected by copyright. The Service Provider is the copyright owner or the authorised user of all content displayed on the Website and in the provision of the services available through it.
14.2 The use of the content of the website is only possible with the prior written consent of the Service Provider.
15. Data protection
15.1 The Service Provider shall process the User's personal data in accordance with the Privacy Policy.
15.2 The Privacy Policy is available on the website and the User is obliged to accept it during registration.
15.3.The Service Provider declares that it processes the User's personal data in accordance with the GDPR and the provisions of Act CXII of 2011 on the Right of Informational Self-Determination and Freedom of Information.
16. Conciliation bodies and other remedies
16.1 If the Service Provider rejects the consumer's complaint, the consumer is also entitled to apply to the Conciliation Body competent for the place of residence or stay: the initiation of the Conciliation Body's proceedings is subject to the consumer's attempting to settle the dispute directly with the Service Provider.
16.2. The conciliation body competent for the place of establishment of the Service Provider:
Budapest Board of Conciliation
Address: 1016 Budapest, Krisztina krt. 99. 310.
Correspondence address: 1253 Budapest, Pf.: 10.
E-mail address: bekelteto.testulet@bkik.hu
Fax: 06 (1) 488 21 86
Telephone: 06 (1) 488 21 31
16.3. Contact details of each territorially competent Conciliation Body:
- Baranya County Arbitration Board
Address: 7625 Pécs, Majorossy I. u. 36.
Phone: 06-72-507-154
E-mail: info@baranyabekeltetes.hu - Bács-Kiskun County Conciliation Board
Address: 6000 Kecskemét, Árpád krt. 4.
Phone number: 06-76-501-500; 06-76-501-525
E-mail: bekeltetes@bacsbekeltetes.hu - Békés County Conciliation Board
Address: 5600 Békéscsaba, Penza ltp. 5.
Phone number: 06-66-324-976
E-mail: bekeltetes@bmkik.hu - Borsod-Abaúj-Zemplén County Arbitration Board
Address: 3525 Miskolc, Szentpáli u. 1.
Phone: 06-46-501-091
E-mail: bekeltetes@bokik.hu - Budapest Board of Conciliation
Address: 1016 Budapest, Krisztina krt. 99. 310.
Phone number: 06-1-488-2131
E-mail: bekelteto.testulet@bkik.hu - Csongrád County Conciliation Board
Address: 6721 Szeged, Párizsi krt. 8-12.
Phone number: 06-62-554-250/118
E-mail: bekelteto.testulet@csmkik.hu - Fejér County Arbitration Board
Address: 8000 Székesfehérvár, Hosszúsétatér 4-6.
Phone: 06-22-510-310
E-mail: bekeltetes@fmkik.hu - Győr-Moson-Sopron County Board of Conciliation
Address: 9021 Győr, Szent István út 10/a.
Phone: 06-96-520-217
E-mail: bekeltetotestulet@gymskik.hu - Hajdú-Bihar County Board of Conciliation
Address: 4025 Debrecen, Vörösmarty u. 13-15.
Phone: 06-52-500-710
E-mail: bekelteto@hbkik.hu - Heves County Arbitration Board
Address: 3300 Eger, Faiskola út 15.
Phone: 06-36-416-660/105
E-mail: bekeltetes@hkik.hu - Jász-Nagykun-Szolnok County Arbitration Board
Address: 5000 Szolnok, Verseghy park 8, Verseghy Park, III. floor 305-306.
Phone number: 06-20/373-2570
E-mail: bekeltetotestulet@iparkamaraszolnok.hu - Komárom-Esztergom County Board of Conciliation
Address: 2800 Tatabánya, Fő tér 36.
Phone: 06-34-513-010
E-mail: bekeltetes@kemkik.hu - Nógrád County Board of Conciliation
Address: 3100 Salgótarján, Alkotmány út 9/A.
Phone: 06-32-520-860
E-mail: nkik@nkik.hu - Pest County Conciliation Board
Address: 25 Balassi Bálint Street, Budapest, 1055 Budapest IV/2
Phone: 06-1-792-7881
E-mail: pmbekelteto@pmkik.hu - Somogy County Conciliation Board
Address: 6, Anna u.7400 Kaposvár, Hungary
Phone: 06-82-501-026
E-mail: skik@skik.hu - Szabolcs-Szatmár-Bereg County Arbitration Board
Address: 4400 Nyíregyháza, Széchenyi u. 2.
Phone: 06-42-420-180
E-mail: bekelteto@szabkam.hu - Tolna County Arbitration Board
Address: 7100 Szekszárd, Arany J. u. 23-25. III. floor
Phone: 06-74-411-661
E-mail: kamara@tmkik.hu - Vas Megyei Békéltető Testület
Address: 9700 Szombathely, Rákóczi Ferenc u. 23.
Phone: 06-94-312-356
E-mail: bea@vmkik.hu - Veszprém County Arbitration Board
Address: 8200 Veszprém, Radnóti tér 1. ground floor 116.
Phone: 06-88-814-121
E-mail: info@bekeltetesveszprem.hu - Zala County Arbitration Board
Address: 8900 Zalaegerszeg, Petőfi u. 24.
Phone: 06-92-550-513
E-mail: zmbekelteto@zmkik.hu
16.4. The conciliation body's proceedings are initiated at the request of the consumer. The request must be submitted in writing to the chairman of the conciliation body.
16.5. The User may also address a complaint against the Service Provider to the European Online Dispute Resolution Forum. The European Online Dispute Resolution Platform (ODRP) can be found at the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=HU
16.6.The User shall be entitled to enforce its claims arising from consumer disputes before the courts in civil proceedings in accordance with the provisions of Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure.
16.7 The consumer also has the right to lodge a complaint with the consumer protection authority competent for his/her place of residence. Once the complaint has been examined, the authority decides whether to initiate consumer protection proceedings. The contact details of the consumer protection authority can be found at http://www.kormanyhivatal.hu/hu.
17. Final provisions
17.1 In matters not regulated in these GTCs, the provisions of Act V of 2013 on the Civil Code, Act CVIII of 2001 on certain issues of electronic commerce services and information society services, and the provisions of Government Decree 45/2014 (26.II.) on the detailed rules of contracts between consumers and businesses shall apply.
17.2 These GTC are effective from 16 September 2023 until revoked.