General contractual conditions

Table of contents of privacy notice 📖

The purpose of these General Terms and Conditions (hereinafter referred to as "GTC") is to fully regulate the use of the Infinite AD Korlátolt Felelősségű Társaság (Registered office: 1157 Budapest, Zsókavár utca 2. 7. floor. door 26, Company registration number: 01-09-412791, Tax number: 32222632-2-42 (hereinafter referred to as the "Service Provider") on the "Infinite Ad" website (https://infinite.(hereinafter referred to as "the Website" or "the Website") (hereinafter referred to as "the Service Provider and the User or the Service Provider and the Agency together: the Parties), as well as the general terms and conditions and the manner of use of the services of the Website, which shall also bind and entitle the Agency customers who have signed an individual offer contract, insofar as it is not a provision exclusively applicable to the User.

 

1. General provisions

1.1 The User and the Agency may use the Website and the Service provided, after registration, subject to the terms and conditions of acceptance of these GTC.

1.2 By registering on the Website, the User and the Agency accept the contractual terms and conditions set out in these GTC, agree to all its provisions and acknowledge that they are binding upon them. If the User and the Agency do not accept the provisions of these GTC when registering and do not declare that they have read and accepted the Data Protection Notice, they are not entitled to use the Website and thus the Service.

1.3.The language of the contract between the User and the Agency and the Service Provider on the Website, which is concluded by the acceptance of these GTC and the order or purchase of any of the Services by the User, is Hungarian. The contract shall be deemed to be a contract concluded electronically but not in writing, the contents of which shall be filed and archived by the Service Provider exclusively electronically, with the proviso that the contract shall be accessible and retrievable afterwards.

The Service Provider informs the User and the Agency that the Service Provider does not submit to any Code of Conduct.

Website operator Infinite AD Korlátolt Felelősségű Társaság

The Service Provider's details are as follows:

Infinite AD Limited Liability Company 

Registered office/address: 1157 Budapest, Zsókavár utca 2. 7. floor. door 26.,

Company registration number: 01-09-412791, DebtorDebtor number: 32222632-2-42

Phone number: +36 30 552 0870

E-mail address: hello@infinite.ad

 

Name and contact details of the website hosting provider: 

Digital Summit Ltd.

1157 Budapest, Zsókavár utca 2.

hello@digital-summit.hu

1.4 The website works with all known browser software and operating systems. The website communicates via the HTTPS protocol. Communication through the website is encrypted. The security of the website is adequate and its use does not pose a risk to its users, however the Service Provider recommends that the User and the Agency take the following precautions: use anti-virus and anti-spyware software and always install the security updates offered by the operating system they use. Purchasing on the Website implies the User's and Agency's awareness and acceptance of the limitations and potential for error of Internet technology.

 

2. Scope of the GTC

2.1 These GTC apply to all legal transactions and services that are carried out through the Website and that are provided by the Service Provider to the User and the Agency through the Website. In the case of Agency, the details of the Service provided by the Service Provider and the consideration shall be determined individually by the Parties.

2.2.The territorial scope of these GTC shall cover legal transactions between the Service Provider and the User / Agency in the territory of Hungary. The legal relationship of the Parties shall be governed by Hungarian law.

2.3 These GTC shall fully and automatically govern the terms and conditions of the legal relationship between the Service Provider and the User.

2.4 These GTC shall enter into force on the date of its publication, and shall become binding upon the User/Agency upon registration, simultaneously with the acceptance of the GTC. These GTC shall cease to be in force in the event of its withdrawal or amendment by the Service Provider in respect of the amended provisions.


3. Amendment and publication of the GTC

3.1 The Service Provider shall publish the currently valid text of the GTC on its website and ensure its continuous availability to the User/Agency. The Service Provider shall ensure that the GTC are easily downloadable by the User/Agency from the website.

3.2 The Service Provider shall publish the text of the amended GTC on the website at the latest at the same time as the amendment enters into force, indicating the provisions affected by the amendment and the date of entry into force of the amendment. The amendment shall be published in such a way, including in a standardised form, that the User/Agency can clearly ascertain the fact of the amendment, the date of entry into force and the provisions affected by the amendment. The User/Agency shall be obliged to read and accept the amendments to the GTC in order to continue using the website, which the Service Provider shall allow electronically in the pop-up window on the website after the access to the website following the amendment.


4. Definitions used in the GTC

4.1. Service Provider: who provides the Services to the User, and the Service to the Agency, as individually defined.

4.2 User: a natural person or legal entity who uses the Service in accordance with the terms and conditions set out in these GTC. Agency: a legal or natural person with whom the Service Provider concludes a contract under specific terms and conditions other than those of the "Basic" or "Pro" Services, other than those provided for in these GTC or in specific points of these GTC.

4.3.Service: the Service is a tool connected to Meta's system that enables the Connecting Partner to launch and manage ads through Infinite Ads without human intervention in Meta's system, and to review and rate Facebook and Instagram posts and generate new post text using AI. Service can only be purchased online by selecting and paying for the service advertised by the Service Provider. The Services can be tried free of charge by both the User and the Agency.

4.3.1. Services available to Users: means the services provided by the Service Provider available at the following link: https://infinite.ad

4.3.2. services available to Agency: services under terms and conditions individually agreed with the Service Provider.

The Services available to Users are available in the form of a monthly subscription, the monthly subscription is valid for 1 month, the monthly period expiring on the day of the order on the day of the following month corresponding to the starting day of the month of the order; if this day is missing in the month of expiry, the subscription will expire on the last day of the month or will be automatically renewed if not cancelled by the User until the 5th day before its expiry.

4.5 Consumer: a natural person who acts outside the scope of his/her profession, self-employment or business activity in the course of purchasing the Service covered by these GTC and in the course of contracts concluded for the use of the Service.


5. Use of the Service

5.1.The use of the Service provided on the website and the ordering of the Service is possible only electronically, after registration on the website, in the ways specified in these GTC. Registration on the website is free of charge.

5.2. Method of registration: the User /Agency can start registering to use the Services on the Website by clicking on the "My Account" button and pressing the "Sign Up" button. After that, in the form you will be required to provide your Email Contact, Phone Number, First Name, Last Name, Company Name if any, and then click on the "Sign Up" button to approve your registration by email and enter the application.

The Service Provider is not obliged to verify the authenticity of the data provided, and the Service Provider shall not be liable for any disputes or damages arising in this regard. The registration is subject to the reading and acceptance of the GTC, as well as the reading and acceptance of the Privacy Policy, which the User/Agency accepts by clicking on the link in the e-mail of registration by the Service Provider, in which the Service Provider draws attention to the fact that clicking on the link means that the User/Agency declares: "I accept the GTC", "I have read and acknowledge the Privacy Policy" The Service Provider draws attention to the fact that in case of non-compliance with the provisions of the GTC, the User/Agency commits a breach of contract for which it is legally liable.

5.3 During the entire registration process, until its completion, the Service Provider shall provide the appropriate technical means to enable the User/Agency to identify and correct data entry errors before finalizing the registration. The Service Provider draws attention to the fact that if the User/Agency fails to provide or provides incomplete data during the registration on the Website, the User/Agency's request for profile registration is not available to the Service Provider, due to the lack of basic information necessary for the provision of the Service.

5.5 The Service Provider will send a confirmation of the registration success to the e-mail address provided within 1 minute, and after clicking on the link in section 5.2.

5.6 The Service Provider shall not be liable in the event that the confirmation or any other subsequent email notification is not received because the User/Agency has provided an inaccurate email address or the email account is full and cannot be delivered.

5.7. User/Agency has the right to cancel the registration in his/her account. After logging in to the account, the user can access the account details by selecting Account from the left menu, and can delete the account by clicking on the delete button at the bottom of the page.


6. Use of the service

6.1 The User/Agency adds his/her Facebook profile to the Infinite Ad system and authorizes the Infinite Ad Facebook application (which is a certified technology provider in Meta's system, ID: 785636805762703) to access Facebook pages, Instagram accounts and advertising accounts managed by the User/Agency and linked to a business account.

The User /Agency then adds the accounts they wish to manage in Infinite Ad. 

The User /Agency will create the ad launch and management rules according to which Infinite Ad will manage the ads in the Meta advertising system.

As soon as the User/Agency connects his/her user account in the Connected Platforms menu, Meta Businnes / Connect profile button in the top right corner, he/she has started using the service and the provisions on withdrawal are interpreted accordingly. 

Users can use AI to analyse the text of their posts, check the text of content that has not yet been posted and request new variations

6.2.After registration, the User/Agency can activate his/her registration by clicking on the confirmation link sent to the e-mail address provided by the User/Agency and then click on the My Account button on the website to access the Service.


7. Purchase of the service

7.1 It is not possible to purchase the Service by telephone or by postal mail.

7.2 If the User/Agency has any questions regarding the Services, he/she has the right to contact the Service Provider by e-mail at hello@infinite.ad or via the customer support chat located in the bottom right corner of the page.

7.3 In case the User/Agency notices after the purchase that the data required for the fulfillment of the purchase by the Service Provider (billing) has been incorrectly provided, the User/Agency may notify the Service Provider in writing of the error or the correct data within 5 (five) working days after the purchase has been sent, by sending an e-mail to hello@infinite.ad.

7.4 The purchase price of the Services offered on the website is indicated in HUF. The price of the Services is subject to VAT and other public charges.

7.5 The Service Provider shall issue a monthly invoice, in arrears, to the User/Agency, who shall pay the invoice by bank transfer within 15 days of its issue to the following account number: 12100011-19027254

7.6 The Service Provider reserves the right to modify the scope of the Services, the Services available for purchase on the website and their prices at any time. The Service Provider declares that the price change will not adversely affect the purchase price of the Service already purchased.

If, despite all due care, the Service Provider displays an incorrect price on the website, in particular a "0" Ft or "1" Ft price that is obviously incorrect, e.g. significantly different from the generally accepted price of the product, or a "0" Ft or "1" Ft price due to a system error, the Service Provider is not obliged to provide the Service at the incorrectly displayed price, but may offer the Service at the correct price, in the knowledge of which the User may decide to withdraw from the purchase. The prices of the services available to the Agency are not available on the website.

7.7.The Service Provider shall provide the User with information on the detailed rules of the discounts or other discounts (promotions and sweepstakes) provided by the Service Provider and available on the website, in particular on the extent and duration of the discounts, the conditions and limits of their use and participation.


8. Cancellation and change of Service package

8.1. Monthly subscription: the Service can be cancelled by sending an e-mail to hello@infinite.ad, at the earliest from the subscription turn date.


9. Right of withdrawal and its exercise

9.1 The provisions of this clause apply only to a User who is a consumer within the meaning of the GTC.

9.2 The User acknowledges that he/she has the right to withdraw from the Service within 14 days of ordering the paid Service, exclusively by sending an e-mail to hello@infinite.ad. The Service Provider will refund the order fee within 30 days of the notification of the Customer's withdrawal from the Service. The User acknowledges that if, after ordering the paid Service, he/she has started to use it, he/she has lost the right of withdrawal, as it does not apply to the online digital content where he/she has already started to use the Service and has accepted that he/she loses the right of withdrawal when he/she starts to use it. You may then cancel the Service in the future.


10. Handling user complaints

10.1 If the User has any complaints during the purchase or after using the service, the User has the right to submit them to the Service Provider.

10.2 The complaint can be sent by e-mail to hello@infinite.ad or by post to the above address. Upon receipt of the written complaint, the Service Provider shall investigate the complaint without delay, but no later than within thirty (30) days from the date of receipt, and shall inform the User of the outcome of the investigation and, in case of rejection, of the legal remedies available to the User, as well as the information necessary to initiate such proceedings or to use the dispute resolution method. The Service Provider shall keep a copy of the response to the complaint for a period of 5 (five) years. If the Service Provider agrees with the complaint, it shall take measures to remedy the complaint, while the Service Provider shall state the reasons for its position rejecting the User's complaint and send it to the User.

Consumers can also contact the following institutions for help in solving a consumer protection problem:

  • the consumer protection authority acts in case of a breach of consumer protection law,
  • the conciliation body helps you to resolve your individual case,
  • the European Consumer Centre helps you resolve cross-border consumer disputes.

10.3 If the consumer becomes aware that these rights have been infringed, he or she has the right to lodge a complaint with the consumer protection authority competent for his or her place of residence. After examining the complaint, the authority shall decide whether to initiate consumer protection proceedings. The consumer protection authority is the government office (The General Inspectorate for Consumer Protection is a specialised administrative body within the organisation of government offices, which acts in first instance in consumer protection matters, under the professional direction of the National Consumer Protection Office).

10.4 If the Service Provider rejects the consumer's complaint, the consumer may initiate proceedings before the competent conciliation body. The Service Provider is obliged to cooperate in the conciliation procedure. The Budapest Conciliation Board is the competent conciliation body according to the location of the Service Provider's registered office:

Budapest Board of Conciliation
1016 Budapest, Krisztina krt. 99. 310.
Correspondence address: 1253 Budapest, Pf.: 10.
E-mail address: bekelteto.testulet@bkik.hu
Fax: 06 (1) 488 21 86
Telephone: 06 (1) 488 21 31
Website: www.bekeltet.bkik.hu

If the Service Provider rejects the consumer's complaint, the consumer is also entitled to refer the matter to the Conciliation Body competent for the consumer's place of residence or stay: the initiation of the Conciliation Body's proceedings is subject to the consumer's attempting to settle the dispute directly with the Service Provider. The conciliation body indicated in the consumer's request shall be competent to take proceedings instead of the competent body, at the consumer's request.

Contact details for each of the regional Conciliation Boards:

Baranya Megyei Békéltető Testület
Address: 7625 Pécs, Majorossy I. u. 36.
Phone: 06-72-507-154
Fax: 06-72-507-152
E-mail: info@baranyabekeltetes.hu
Bács-Kiskun Megyei Békéltető Testület
Address: 6000 Kecskemét, Árpád krt. 4.
Phone: 06-76-501-500; 06-76-501-525, 06-76-501-523
Fax: 06-76-501-538
E-mail: bekeltetes@bacsbekeltetes.hu; mariann.matyus@bkmkik.hu
Website: www.bacsbekeltetes.hu

Békés County Conciliation Board
Address: 5600 Békéscsaba, Penza ltp. 5.
Phone number: 06-66-324-976
Fax: 06-66-324-976
E-mail: bekeltetes@bmkik.hu; eva.toth@bmkik.hu
Borsod-Abaúj-Zemplén Megyei Békéltető Testület
Address: 3525 Miskolc, Szentpáli u. 1.
Phone number:06-46-501-091;06-46-501-870
Fax: 06-46-501-099
E-mail: bekeltetes@bokik.hu

Budapest Board of Conciliation
Address: 1016 Budapest, Krisztina krt. 99.




310. 8-12.
Phone number: 06-62-554-250/118
Fax: 06-62-426-149
E-mail: bekelteto.testulet@csmkik.hu

Fejér Megyei Békéltető Testület
Address: 8000 Székesfehérvár, Hosszúsétatér 4-6.
Phone number:06-22-510-310
Fax: 06-22-510-312
E-mail: fmkik@fmkik.hu
Hajdú-Bihar Megyei Békéltető Testület
Address: 4025 Debrecen, Vörösmarty u. 13-15.
Phone: 06-52-500-710
Fax: 06-52-500-720
E-mail: korosi.vanda@hbkik.hu, bekelteto@hbkik.hu

Győr-Moson-Sopron County Conciliation Board
Address: 9021 Győr, Szent István út 10/a.
Phone: 06-96-520-217
Fax: 06-96-520-218
E-mail: bekeltetotestulet@gymskik.hu
Heves County Conciliation Board
Address: 3300 Eger, Hadnagy u. 6.
Phone: 06-36-416-660/105 extension
E-mail: bekeltetes@hkik.hu

Jász-Nagykun-Szolnok County Arbitration Board
Address: 5000 Szolnok, Verseghy park 8, Verseghy Park, III. floor 305-306.
Phone: 06-20/373-2570
E-mail: bekeltetotestulet@iparkamaraszolnok.hu
Komárom-Esztergom Megyei Békéltető Testület
Address: 2800 Tatabánya, Fő tér 36.
Phone: 06-34-513-010
Fax: 06-34-316-259
E-mail: bekeltetes@kemkik.hu
Website: www.kemkik.hu

Nógrád County Conciliation Board
Address: 3100 Salgótarján, Alkotmány út 9/A.
Phone: 06-32-520-860
Fax: 06-32-520-862
E-mail: nkik@nkik.hu
Website: www.nkik.hu
Pest Megyei Békéltető Testület
Address: 1055 Budapest, Balassi Bálint utca 25. IV/2.
Postal address: 1364 Budapest, Pf.: 81
Phone: 06-1-792-7881
E-mail: pmbekelteto@pmkik.hu
Website: www.pestmegyeibekelteto.hu

Somogy County Arbitration Board
Address: 7400 Kaposvár, Anna u.6.
Phone: 06-82-501-026
E-mail: skik@skik.hu
Szabolcs-Szatmár-Bereg County Arbitration Board
Address: 4400 Nyíregyháza, Széchenyi u. 2.
Phone: 06-42-420-180
E-mail: bekelteto@szabkam.hu

Tolna County Conciliation Board
Address: 7100 Szekszárd, Arany J. u. 23-25. III. floor
Phone: 06-74-411-661
Fax: 06-74-411-456
E-mail: kamara@tmkik.hu
Vas County Conciliation Board
Address: 9700 Szombathely, Rákóczi Ferenc u. 23.
Phone: 06-94-312-356
Fax: 06-94-316-936
E-mail: vmkik@vmkik.hu; bea@vmkik.hu

Veszprém County Arbitration Board
Address: 8200 Veszprém, Radnóti tér 1. ground floor 116.
Phone: 06-88-814-121
Fax: 06-88-412-150
E-mail: info@bekeltetesveszprem.hu

The conciliation body's proceedings are initiated at the request of the consumer. The request must be submitted in writing to the chairman of the conciliation body: the requirement of written form may be met by letter, telegram, telex or fax, or by any other means which permits the recipient to store the data addressed to him permanently for a period of time adequate for the purposes for which the data were intended and to display the data in their unaltered form and content.

The application must include

  • the name, residence or domicile of the consumer,
  • the name, registered office or place of business of the business involved in the consumer dispute,
  • if the consumer has requested the designation of the competent conciliation body instead of the body having jurisdiction,
  • a brief description of the consumer's position, the facts supporting it and the evidence to support it,
  • a statement by the consumer that the consumer has tried to resolve the dispute directly with the business concerned

a declaration by the consumer that he has not initiated proceedings before any other conciliation body, that no mediation procedure has been initiated, that no application for a claim has been lodged or that no application for an order for payment has been submitted,

  • a motion for a decision of the panel,
  • the consumer's signature.

The request must be accompanied by the document or a copy (extract) of the document to the content of which the consumer refers as evidence, in particular the written statement by the undertaking rejecting the complaint or, failing this, any other written evidence available to the consumer that the required conciliation has been attempted. If the consumer acts through a proxy, the proxy must be attached to the request.
For more information on the Conciliation Boards, see: http://www.bekeltetes.hu For more information on the territorially competent Conciliation Boards, see:
https://bekeltetes.hu/index.php?id=testuletek

10.5. The User may also contact the European Online Dispute Resolution Forum in order to address any complaint against the Service Provider. The European Online Dispute Resolution Forum is the online dispute resolution platform provided by the European Union for all disputes arising out of any out-of-court settlement of a dispute between a consumer established in the Union and a trader established in the Union in relation to obligations arising from online sales or service contracts. The European Online Dispute Resolution (ODR) Platform is available to the User at the following link: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.show&lng=HU

10.6 The User shall be entitled to enforce its claims arising from consumer disputes before the courts in civil proceedings in accordance with the provisions of Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure.


11. Liability rules

11.1.The User agrees to be bound by the provisions of these GTC and the information published on the website operated by the Service Provider in connection with the operation of the website and the purchase of Packages and the use of the Service (free or paid) and to act in a manner that is generally expected in the given situation in order to fulfil its obligations in accordance with the contract. The Service Provider draws the attention of the Users to the fact that the non-exercise of any of the rights to which the Service Provider is entitled under these GTC shall not constitute a waiver of rights on the part of the Service Provider.

11.2 The Service Provider declares that in the event that the User suffers an accident, injury or damage to himself/herself or others in connection with the use of the Services, the Service Provider shall not be liable. The User shall be liable for the content of the videos displayed within the framework of the Service, and the Service Provider shall not be liable for the uploaded content.

11.3 The information on the website is provided in good faith, however, it is for informational purposes only and the Service Provider is not responsible for the accuracy and completeness of the information.

11.4.The User has the possibility to check and possibly modify the data provided during registration and purchase, therefore the Service Provider shall not be liable for any damages resulting from incorrect data entry.

11.5.The User may use the Website and the Service provided therein solely at his/her own risk and accepts that the Service Provider shall not be liable for any personal injury, property or non property damage (in addition to liability for breach of contract caused intentionally, by gross negligence or by criminal offence, or for damage to life, limb or health) arising from the use of the Website.

11.6 The Service Provider shall not be liable for technical problems for which the Service Provider is not responsible or for errors that occur under circumstances beyond its control.

11.7 The Service Provider excludes all liability for the User's conduct. The User shall be fully and exclusively responsible for his/her own conduct, in which case the Service Provider shall cooperate fully with the competent authorities in order to detect any infringements.

11.8 If the Website or the video placed by the User contains links to other service providers' websites, the Service Provider shall not be liable for the privacy practices and other activities of such service providers.

11.9. Due to the global nature of the Internet, the User accepts and acknowledges that when using the Website, he/she shall also act in compliance with the provisions of the applicable national legislation. If any activity related to the use of the Website is not permitted under the laws of the User's country, the User shall be solely responsible for such use.

11.10. If the User notices any objectionable content on the website, he/she shall immediately notify the Service Provider in writing to the address. If the Service Provider, in the course of its good faith conduct, considers the report to be justified, it shall be entitled to delete the information or to amend it without delay.

The Service Provider reserves the right to cancel the registration of any User who violates the provisions of these GTC (breach of contract), who, in its opinion, misuses the name, image, e-mail address or other personal data or rights of any other person, in particular, if he/she is aware that the user name or other data recorded on the website is protected by a trademark or other type of protection, infringes the legitimate interests of another person, is obscene or profane, or is considered to be a racist, religious, national, ethnic, nationality, sexual or offensive, implicit or overt advertising medium.

11.11. The User undertakes to:

  1. not copy, modify, transmit, create derivative works from, use or reproduce in any way any copyrighted content, materials, images, trademarks, trade names, service marks, other intellectual property, content or proprietary information available through the Service without the prior written permission of the Service Provider;
  2. use the Service in a way that negatively affects the Service, its quality, or negatively affects servers or networks connected to the Service;
  3. does not upload viruses or other malicious code or otherwise compromise the security of the Service. 
  4. does not upload content incompatible with the Service for any other purpose, or use the Service solely for the purpose of selling the Service via video or stored video, subject to the restrictive provisions of Act XLVIII of 2008 (on the basic conditions and certain limitations of economic advertising activities)
  5. does not use the Service to share content that violates the law, and does not use the Service in violation of the law or the GTC.
12. Copyright

12.1 The "Infinte AD System" is protected by copyright. The Service Provider is the copyright owner or the authorised user of all content displayed on the Website and in the provision of the services available through it: any copyright works and other intellectual works (including, but not limited to, all graphics and other materials, the layout and design of the Website, the software and other solutions and ideas used).

12.2 The use of the content of the website is only possible with the prior written consent of the Service Provider.

12.3 In addition to the rights expressly provided for in these GTC, the use of the Website does not grant the User the right to use or exploit any trade names or trademarks displayed on the Website. These intellectual works may not be used or exploited in any form other than the display of the Website for its intended purpose without the prior written consent of the Service Provider.


13. Warranty, product warranty, guarantee

13.1. Warranty for accessories

In which cases can the User exercise the right to a warranty?

In the event of defective performance of the Service, the User may assert a claim for warranty against the Service Provider in accordance with the provisions of Act V of 2013 on the Civil Code.

What rights does the User have under a warranty claim?

The User may, at its option, make the following warranty claims:

It may request a repair or replacement, unless the User's choice of one of these is impossible or would involve disproportionate additional costs for the Service Provider compared to the fulfilment of its other request. If the repair or replacement was not requested or could not be requested, the User may request a proportionate reduction of the remuneration or may have the defect repaired or replaced by another party at the expense of the Service Provider or, as a last resort, may withdraw from the contract (as per clause 9).

The User may switch from one warranty right to another, but the cost of the switch shall be borne by the User, unless it was justified or the Service Provider gave a reason for it.

What is the time limit for the User to claim under the warranty?

The User shall notify the User of the defect immediately upon its discovery, but not later than two months after the discovery of the defect. At the same time, the Service Provider draws the User's attention to the fact that he may no longer enforce his rights to claim for defects after the expiry of the two-year limitation period from the date of performance of the contract.

Who can you claim against?

The User may assert a warranty claim against the Service Provider.

What are the other conditions for enforcing your rights under the warranty?

Within six months from the date of performance, the User's right to claim for the provision of the service is subject to the condition that the User proves that the service was provided by the Service Provider. However, after six months from the date of performance, the User shall be obliged to prove that the defect detected by the User existed at the time of performance.

13.2. Product warranty

The Service Provider has no product warranty obligation in relation to the Service provided.

13. 3. Good Standing

The Service Provider does not provide any warranty for the Service.


14. Applicable law, jurisdiction and competent court

The legal relationship covered by these GTC shall be governed by Hungarian law, in particular by Act V of 2013 on the Civil Code, Act XLVIII of 2008 on the basic conditions and certain restrictions of economic advertising activities, Act CVIII of 2001 on certain issues of electronic commerce services and information society services, and the relevant provisions of Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses.

The Parties shall cooperate in resolving any disputes arising between them primarily through negotiation, without litigation. If negotiations between the parties do not lead to a successful outcome, or if the settlement of the dispute is likely to be unsuccessful, the parties may refer the dispute to the competent court.

These GTC are in force from 12 May 2023 until their withdrawal.